RETURNS | CANCELLATION POLICY
The customer can revoke the contract declaration within 2 weeks from receipt of the goods. We ask for a short letter in advance (without giving reasons). A copy of the invoice or order confirmation must be enclosed. The period begins at the earliest with receipt of this instruction. All purchases of reduced items, including any items reduced through the use of a promotional code, are final and cannot be returned or exchanged.
Products on sale or with promotional codes are excluded from exchange.
If the cancellation notice is not given at the time of the conclusion of the contract but afterwards, a cancellation period of one month applies. The period begins with the receipt of the goods by the recipient, the receipt of the revocation instruction in text form and also not before the fulfillment of the duty to inform according to § 312c paragraph 2 BGB in connection with § 1 paragraph 1, 2 and 4 BGB-InfoV.
The timely dispatch of the revocation or the goods shall be sufficient to comply with the revocation period.
The revocation is to be sent to:
C U R A R E
Max Jonas Baginski
Wisbyer Street 27D
Telefon: +49 (0) 170 6536 929
CONSEQUENCES OF REVOCATION:
In the event of an effective revocation, the services received by both parties are to be returned and any benefits derived are to be surrendered. The sales contract will be cancelled after the return of the goods. If the customer cannot return the received performance in whole or in part, or only in a deteriorated condition, he must pay compensation for the value. In the case of surrender of goods, this does not apply if the deterioration of the goods is exclusively due to their inspection. Furthermore, the obligation to pay compensation can be avoided if the item is not used as if it were the owner’s property and everything is done to ensure that the value of the item is not impaired.
Goods that can be sent by parcel post are to be returned. The buyer shall bear the costs for the return shipment if the delivered item corresponds to the ordered item. Otherwise the return is free of charge. The refund will be made within 30 days after receipt of the return.
IMPORT DUTIES, TAXES OR CHARGES
Please make sure that you are aware of your country’s import tax and or duty charges before ordering.
We are not liable for any additional import tax and or duty charges issued by your country’s national import office to you. Such charges are issued by the country’s national import office to the recipient and are not controlled by us in any way. Import duty and taxes vary from country to country and they also depend on the value of your order. If in doubt please consult your country’s governmental or national import office website for further information.